Returns & Exchanges

At Birdie & Louie, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn fashion items. If your selection isn't the perfect fit, we are here to help you find an alternative or process a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully pack your items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.

• 3.
  Ship It Back

  Download and print your prepaid shipping label, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, your refund or exchange will be processed within 5 to 7 business days to your original payment method.